- Driver shortages
- Onroad Safety
- Rising Costs
- Rapidly changing technology
- Vehicle scarcity
- Hits to Brand Reputation
- Customer Experience
The FRONTdoor Collective recognized the daunting issues that Shippers have faced over the last three years and vowed to tackle them head-on. It’s a great big mission, but we are up for the challenges posed by:
Customers expect to do business with companies that reflect their values around health and wellness, diversity and inclusion, and sustainability. The FRONTdoor Collective addresses all these concerns today. We look to the future to anticipate the next wave of changes needed to stay on top.
Develop a consumer facing parcel network, built by and for the top independent delivery service companies in North America. Our technology driven network provides cost effective scale, with zip code flexibility, and the best-in-class first day delivery success rate.
Throughout his 25-year career, Dan has held many leadership roles in corporate and start-up settings. Among his many accomplishments, Dan has led corporate partnerships for Universal Worldwide, launched the NBC Digital OOH ad platform, and launched the Instacart Delivery ad platform. He and his wife own and operate a number of businesses that specialize in delighting the customer.
Jessie Benjamins (she/her/hers) comes to The FRONTdoor Collective with over 25 years of experience in HR. She started her career in the staffing industry where she worked in management, consulting, and as a headhunter. Jessie then worked in HR at a manufacturing company for a few years before joining FedEx, where she worked from 2008-2022. While at FedEx (SmartPost and Ground) she worked in multiple management and leadership roles in the Human Resource department within the areas of operations, corporate, change management and the university. Jessie has earned a Bachelor’s degree in Human Resources from the University of Wisconsin, Whitewater and a Master’s degree in Human Resources from Marquette University. She is also Prosci certified in change management.
C.J. is a self-described “Ops Nerd.” Having been born in a fulfillment center—his first teams picking, packing, and shipping Amazon products—he spent four years in the heart of operations training 10,000+ employees, integrating Kiva Robotics, and launching PrimeNow and AmazonFlex efforts. After earning his MBA from Stanford, he was CEO of a $25M/year e-commerce business before launching his own last-mile delivery company in 2019.
Over the last 10 years, Rick has led domestic and international sales and business development efforts at Endicia, Stamps.com (now Auctane), and Pitney Bowes. He has created successful commercial innovations with Etsy, UPS, Shopify, DHL eCommerce, USPS, Canada Post, Asendia, Maersk, eBay, and PirateShip. In collaboration with the United States Postal Service, he helped create, launch, and commercialize Cubic Volume Pricing and he holds 8 patents in ecommerce and logistics. Rick has held leadership positions with start-ups that have been acquired by Sungard, Infor, Travelocity, Newell Rubbermaid, and Stamps.com (now Auctane).
For a majority of his early career Chris Patteson served in IT and Operational leadership roles in the logistics arena with UPS, Bridgestone/Firestone, Black and Decker and FedEx. In the mid 90’s he helped pioneer operations and systems supporting Black and Decker’s groundbreaking reverse logistics facility – The Black and Decker National Disposition Center. He was also one of the initial innovators in FedEx technology at the dawn of Ecommerce, leading teams building early versions of InternetShip and the original FedEx APIs. Chris also drove the first FedEx mobile platform deployment on Palm, Symbian, and Windows CE devices.
In his last decade at FedEx Chris served in Director roles in Global Security and Global Information Security leading enterprise security deployments. Chris and his teams leveraged data science platforms, tools, and methods to improve organizational security posture through actionable intelligence. Before leaving FedEx he received a patent for Methods, Systems and Devices for Detecting and Isolating Device Posing Security Threats.
Prior to joining the Front Door Collective, Chris was working on executive teams supporting customer strategy around Enterprise Risk Management platform deployment.